At Towel Radiator Co., we understand that receiving your new bathroom heating products promptly and in perfect condition is just as important as choosing the perfect design. That’s why we’ve carefully crafted a delivery service that matches the quality and reliability of our premium radiators and towel rails.

Our Delivery Promise

Whether you’re in the UK or anywhere across the globe (excluding some Asian and remote areas), we’re committed to getting your order to you efficiently and safely. Our Chester-based team processes all orders within 1-2 working days, after which your chosen shipping method takes over.

Flexible Shipping Options to Suit Your Needs

Standard Shipping (£12.95)

For those who want their bathroom heating solutions quickly, our standard shipping uses premium carriers DHL or FedEx. With this option, you can expect your order to arrive within 10-15 days after dispatch. This service is perfect when you’re completing a renovation project on schedule or simply can’t wait to upgrade your bathroom’s warmth and style.

Free Shipping (Orders Over £50)

For orders over £50, we’re pleased to offer free shipping via EMS. While slightly more economical, this service still ensures your products arrive safely within 15-25 days after dispatch. This is our most popular option for customers planning bathroom upgrades in advance or ordering multiple items for complete heating solutions.

What Happens After You Place Your Order?

  1. Order Processing: Our team in Chester prepares your items with care, ensuring perfect condition for their journey to your home (1-2 working days)
  2. Dispatch Notification: You’ll receive tracking information the moment your order leaves our warehouse
  3. In Transit: Your premium radiators or towel rails are on their way via your chosen carrier
  4. Delivery: Your products arrive ready to transform your bathroom into a warm, stylish sanctuary

Hassle-Free Returns Within 15 Days

We’re confident you’ll love your new heating products, but if for any reason you need to return an item, we offer a straightforward returns policy. Simply contact us at [email protected] within 15 days of receipt, and we’ll guide you through the process.

Why Customers Trust Our Delivery Service

  • Reliable carriers: We only work with established global logistics partners
  • Transparent timelines: Clear expectations from order to delivery
  • Secure packaging: Your designer radiators arrive in perfect condition
  • Global reach: Serving customers worldwide (excluding some Asian and remote areas)

Upgrade your bathroom’s warmth and style today with the confidence that your premium heating products will arrive safely and efficiently. Towel Radiator Co. makes it easy to create your perfect bathroom environment, wherever you are.

Have questions about delivery? Our team is always happy to help at [email protected].